taka77 Privacy Policy

1 Introduction

This privacy policy ("Policy") applies to all users of the taka77 platform. When you use the taka77 website, open an account, or use any of our services, you agree to follow the terms of this policy.

taka77 is an online gaming and betting platform for Bangladeshi users. We place the highest importance on user privacy and follow internationally recognised data-protection standards. Alongside this policy, we recommend reading our Terms and Conditions, as both documents together define the relationship between us and you.

This policy applies to individuals aged 21 and above. We do not collect or process the data of anyone under 21.

2 Information We Collect

2.1 Information Provided at Registration

When you create an account on taka77, we collect the following information:

• Full name and date of birth
• Mobile number and email address
• National ID card or passport details (for identity verification)
• Username and password (stored in encrypted form)

2.2 Transaction and Payment Information

Transaction details processed via bKash, Nagad, Rocket, Upay, or bank transfer during deposits and withdrawals are logged in our system. This includes transaction amount, time, method, and reference number. We never collect full card numbers or mobile banking PINs.

2.3 Automatically Collected Information

When you use our platform, certain information is collected automatically:

• IP address and device type
• Browser name and version
• Login time and session data
• Page visits and navigation patterns
• Browsing data collected via cookies and web beacons

2.4 Gaming Activity Information

Your betting history, game logs, win/loss records, and VIP level progress are kept in our system. This information is used to manage your account, award bonuses, and uphold responsible gaming practices.

3 Purpose of Data Use

taka77 uses collected information for the following purposes:

1. Account creation and management, and login verification
2. Identity verification and fraud prevention
3. Processing deposits and withdrawals
4. Managing bonuses, cashback, and VIP benefits
5. Providing customer support — via live chat and email
6. Implementing and monitoring responsible gaming policy
7. Ensuring platform security and technical performance
8. Complying with applicable laws and regulations

4 Data Sharing and Third Parties

taka77 never sells user personal data to third parties. However, data may be shared in specific circumstances:

4.1 Service Provider Partners

We use trusted third parties for payment processing, identity verification, fraud detection, and technical services. These partners receive only the data needed to deliver their specific service and are bound by strict confidentiality agreements.

4.2 Legal Obligations

We may be legally required to disclose information under a court order, a lawful request from a government authority, or applicable law. In such cases we provide only the relevant and minimum necessary information.

4.3 Corporate Restructuring

In the event of a merger, acquisition, or asset transfer, user data may be transferred to the new entity. We will notify users in advance in such cases.

5 Cookie Policy

taka77 uses cookies to keep the website running smoothly. Cookies are small text files stored in your browser. The types of cookies we use:

• Essential cookies: For login sessions and core platform functionality.
• Functional cookies: To remember your preferences and language settings.
• Analytics cookies: To understand platform usage — completely anonymously.

You can disable cookies from your browser settings, but doing so may limit some platform features.

6 Data Security Measures

taka77 has put in place multiple technical and organisational measures to keep your data secure:

• All data transfers are secured via SSL encryption.
• Passwords are stored with high-grade encryption algorithms — no one can view them directly.
• PCI-DSS guidelines are followed when processing payment information.
• Regular security audits are conducted on servers.
• Access to sensitive data is limited to authorised staff only.
• Automated systems are in place to detect suspicious activity.

No digital system is completely free of flaws. We therefore ask you to also take care of your own account security — use a strong password and never share your login details with anyone.

7 Data Retention Period

We retain user data for as long as the account is active. After an account is closed, data may still be held for the following reasons:

• For the period required to meet legal obligations.
• For dispute resolution and fraud investigation needs.
• In line with financial audit timeframes.

Once the set period has passed, data is securely deleted or fully anonymised.

8 User Rights

As a taka77 user, you have certain rights over your own data:

8.1 Right to Access

You can view the personal data stored in your account at any time. Core information is available on the account page; contact the support team for a full copy of your data.

8.2 Right to Correction

If any of your information is incorrect, you can request a correction directly from account settings or through support. Changes to identity-verification information may require additional verification.

8.3 Right to Close Your Account

You may permanently close your account at any time. Account closure requests can be made through the support team. The self-exclusion facility described in our Responsible Gaming section is also part of this process.

8.4 Right to Opt Out of Marketing Communications

If you do not wish to receive promotional messages and offers, you can cancel your subscription from account settings or by contacting support. Opting out of technical and security-related messages is not possible.

9 International Data Transfers

taka77 uses global infrastructure, so in some cases data may be stored on servers outside Bangladesh. For such transfers we ensure that the destination servers maintain adequate data-protection standards and that contractual safeguards are in place.

10 Protection of Minors

All taka77 services are for individuals aged 21 and above. We do not knowingly collect data from anyone under 21. If we suspect that a minor is using an account, that account will be suspended immediately and the associated data will be deleted.

11 Third-Party Links and Services

Our platform may include certain third-party services (such as payment gateways or game providers). These services operate under their own privacy policies. taka77 is not responsible for the data-collection practices of these third parties.

12 Policy Changes and Updates

taka77 reserves the right to change this privacy policy when needed. For significant changes we will post a notice on the platform and inform users via their registered email. Continued use of the platform after a change will be taken as acceptance of the updated policy.

If you have general questions about this policy, you can also read our Frequently Asked Questions (FAQ) section, where many common questions are answered.

13 Contact

If you have any questions, complaints, or data-related requests about this privacy policy, please contact our support team. Our support is available seven days a week, 24 hours a day, in both Bangla and English — via live chat and email.

Email: [email protected]